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How to fax a Canadian government office from your iPhone
Federal, provincial and municipal offices in Canada still accept faxes for some services, and in certain cases they ask for one when you reply to a letter. Examples include sending supporting documents to a benefits office, replying to a request from the CRA, or returning a signed form to a provincial ministry. If you're asked to fax something and you only have your iPhone, you can do it from Safari. This faxfromiphone.ca guide covers finding the right number, labelling your fax so it reaches the right file, and keeping proof that it arrived.
Get Started NowConfirm that fax is accepted
Government offices have been moving to online portals, such as CRA My Account and provincial online services, and some no longer take faxes for every purpose. Before you send anything, check the letter you received or the program's web page for submission options. If a letter asks you to fax documents, it will normally give the number to use for your case.
Never guess a government fax number or pick one from an unofficial directory. Numbers often differ by program, region or tax centre. If the letter doesn't list one, call the phone number on the letter or check the agency's current instructions on its official website.
Prepare your documents
Fax copies and keep the originals. If you're sending identity documents such as a birth certificate or passport page, check that the office accepts faxed copies of them; some programs require certified copies or in-person verification instead.
- The letter you're responding to, if you received one, placed first.
- Any form the office asked you to complete, signed and dated.
- Supporting documents, in the order the letter lists them.
- Your reference, case or file number written at the top of every page, in case pages are separated.
- Your Social Insurance Number only if the office asks for it.
Scan and send from your iPhone
- Scan all pages into one document with the Notes scanner or Scan Documents in the Files app, and save it as a PDF.
- Open Safari and sign in to FaxToFax.com with your email and one-time code.
- Create a new fax, attach the PDF and add a cover page.
- On the cover page, include your full name, file or reference number, the program name, a phone number and the total page count.
- Enter the fax number from your letter, confirm it when prompted and send.
- Wait for the Delivered status before closing the browser tab.
Keep proof of delivery
Government letters often give a date to reply by. Each delivered fax in FaxToFax.com is saved with a time-stamped delivery receipt, so you can show when your documents arrived if there's any question later. Keep that receipt alongside a copy of what you sent.
If the status shows Failed, the line may have been busy. No pages are used for a failed fax, so recheck the number and try again. If it fails repeatedly, call the office to confirm the number is still in service.
Expect processing to take time. Government offices often scan incoming faxes into a queue, so your documents may not show up on your file immediately. If the letter gave a processing time, wait at least that long before following up, and have your reference number and delivery receipt ready when you call. For other paperwork, faxfromiphone.ca has step-by-step guides for prescriptions, insurance claims and taking clear scans.
How to Fax a Canadian Government Office from an iPhone: questions
Can I fax the CRA from my iPhone?
Only when the CRA has asked you to or lists fax as an option for your situation. Use the fax number on your letter. Otherwise, uploading through My Account is usually the expected route.
Do I need to mail originals after faxing?
Usually not, unless the office specifically asks. Keep the originals in a safe place in case they request them later, and note the date you faxed them.
How do I make sure my fax goes to the right file?
Put your reference or file number on the cover page and on every page. Offices receive many faxes, and pages can get separated.
Will a government office fax me back?
Some do. Replies to your FaxToFax number arrive in your private browser inbox with an in-app and browser alert, and they're never emailed to you.
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