faxfromiphone.ca › Resources › How to fax an insurance claim form from your iPhone
How to fax an insurance claim form from your iPhone
Many Canadian insurers now take claims through an online portal, but some still ask for a faxed claim form, especially for out-of-province travel claims, disability forms, dental pre-authorisations or anything that needs a provider's signature. If your insurer gives you a fax number, you can send the whole package from your iPhone in a few minutes. Below, faxfromiphone.ca walks through preparing a claim package, scanning it in the right order and sending it with FaxToFax.com from Safari, so you don't need a fax machine or a trip to a print shop.
Get Started NowGather everything before you scan
Claims get delayed most often because something is missing. Read the form's instructions and make a short checklist before you start. If you have coverage under two plans, for example your own and a spouse's, the second insurer will usually want the first insurer's statement of what was paid, so wait for that before sending.
- The completed claim form, signed and dated where required.
- Itemised receipts, not just payment slips showing a total.
- Any section your doctor, dentist or other provider must complete.
- Your policy or certificate number and plan member ID.
- Referral letters or prescriptions if the insurer asks for them.
Scan the pages in order
A claim adjuster reads your fax from top to bottom, so put the form first and the supporting documents after it. The Notes scanner lets you capture several pages into one document.
- Open Notes, create a note, tap the camera icon and choose Scan Documents.
- Scan the claim form pages first, then each receipt, without leaving the scanner.
- Lay small receipts on a sheet of plain paper so the edges are detected cleanly.
- Tap Save, review the thumbnails and retake any page that's blurry or cut off.
- Share the note and save it to Files as a single PDF named with your policy number.
Send the claim with FaxToFax
FaxToFax.com runs in Safari on your iPhone, so there's nothing to install. If you send claims often, a reusable cover page template saves typing next time.
- Sign in at FaxToFax.com with your email and one-time code.
- Create a new fax and attach your claim PDF.
- Add a cover page listing your name, policy number, claim type and the number of pages.
- Enter the claims department fax number from the form or your insurer's website and confirm it.
- Send the fax and wait for the Delivered status.
After you send
Every delivered fax keeps a time-stamped delivery receipt. Insurers often have deadlines for submitting claims, so that receipt is useful proof of the date you sent it. Keep your original receipts until the claim is paid, because insurers sometimes audit claims and ask to see originals.
If the insurer replies by fax, for example asking for a missing receipt, it will arrive in your private encrypted inbox and you'll get an in-app and browser alert. You can reply with the missing page from the same browser.
A few habits make repeat claims easier. Keep a folder in the Files app for each policy year, name every PDF with the date and claim type, and note the delivery receipt date in the same folder. If your plan has an annual maximum, that record also helps you track how much you've claimed. The team at faxfromiphone.ca suggests keeping scans for at least as long as your insurer's audit window, which is set out in your policy booklet.
How to Fax an Insurance Claim Form from Your iPhone: questions
Can I fax several receipts in one go?
Yes. Scan them all into one PDF after the claim form so the insurer receives a single, complete package rather than several separate faxes.
Where do I find my insurer's claims fax number?
It's usually printed on the claim form or listed on the insurer's website. Use the number for the specific claim type, as travel, dental and disability claims often go to different departments.
How many pages will a claim use?
Each page you send counts toward your plan's monthly pages. A two-page form with three receipts is five pages. Failed faxes use no pages.
Should I also mail the originals?
Only if your insurer asks. Many accept faxed copies but may request originals later, so keep them somewhere safe until the claim is settled.
More guides on faxfromiphone.ca
Send a fax to India from Canada ›
Dialing code +91, 2 plan pages per page, and the best time to send.
Send a fax to Spain from Canada ›
Dialing code +34, 21 plan pages per page, and the best time to send.
Send a fax to Sweden from Canada ›
Dialing code +46, 1 plan page per page, and the best time to send.
Get a Manitoba fax number ›
3 area codes (204, 431, 584) and how to get a local number.
Get an Oklahoma fax number ›
5 area codes (405, 539, 572, 580…) and how to get a local number.
Get an Alaska fax number ›
1 area code (907) and how to get a local number.
More from faxfromiphone.ca
How it works ›
Step by step: get a number, send, receive and track faxes with faxfromiphone.ca.
Pricing ›
faxfromiphone.ca plans from $4.99 for the first month, extra numbers and faxing abroad.
Security ›
Encryption, audit log and the compliance programs behind faxfromiphone.ca.
FAQ ›
Answers to the questions people ask most about faxfromiphone.ca.
Guide ›
A step-by-step guide to sending your first fax with faxfromiphone.ca.
Resources ›
Country guides, fax numbers by state and province, and how-to guides on faxfromiphone.ca.
Start faxing online with faxfromiphone.ca
Get your fax number in minutes and send your first fax today. $4.99 for your first month, cancel online any time.
Get Started Now →